Chauffitherm — Heating · Plumbing · Sanitary
0488 02 77 07

Contact Chauffitherm

A breakdown, a question, a quote to ask for? We get back to you quickly — 7 days a week, anywhere in Belgium.

How to reach us

You reach Chauffitherm directly, with no switchboard and no compulsory form. Pick whichever channel suits you: the phone is still the fastest when the fault is happening now.

Phone

0488 02 77 07

Reachable 7 days a week, 24 hours a day, weekends and public holidays included.

WhatsApp

+32 488 02 77 07

To send a photo of your boiler or of the error code it is showing.

Email

info@chauffitherm.be

For a detailed quote request or to send documents.

Address

Rue Kasterlinden 65, 1082 Berchem-Sainte-Agathe

The company's office. The work itself is done at your home, by appointment.

Which channel for which request?

All three channels reach the same person, but not at the same speed. Here is how to choose.

A fault happening now: call

Boiler shut down, no hot water, a leak, a blocked pipe: the phone is the only channel that triggers an immediate callout. We take your address, the make of the appliance and the symptom, then give you a time. In Brussels, our aim is to be with you within two hours.

Call 0488 02 77 07

An error code to show us: WhatsApp

A screen showing E10 or F28, a red light flashing: that reads far better as a photo than over the phone. Send the picture, with the make and model if you can see them. We will tell you what the code means and what the repair involves.

Message us on WhatsApp

A quote with no urgency: the form

Boiler replacement, an annual service to book, plumbing work, power flushing: the form takes under two minutes and gives us time to prepare a proper costing. We call you back the same day.

Fill in the form

When can you reach us?

Chauffitherm answers 7 days a week, 24 hours a day. There is no closing time: a boiler that gives up on a Sunday in January cannot wait until Monday morning.

The travel charge does not change with the hour or the day: €35, at night as on a weekday, at the weekend as on a public holiday. The price of the work itself is given to you before the engineer starts, never afterwards.

  • Calls answered 7 days a week, 24 hours a day, public holidays included
  • A call back the same day for any request sent by form or email
  • Target of a callout within 2 hours for an emergency in Brussels
  • €35 travel charge, the same whatever time you call

An emergency? Do not lose time.

0488 02 77 07
Free quote — Reply within 30 min

Get your quote in 60 seconds

Urgent? 0488 02 77 07 or WhatsApp

Step 1 of 3Service

Which service do you need?

Flat €35 travel chargeFree quoteCallout 7 days a week

An error code, a photo to show us?

Message us on WhatsApp

What to have ready before you call

Four pieces of information that save time on the phone, and sometimes avoid a second visit.

  • The make and model of the boiler

    On the label stuck to the front or under the cover: Bulex, Vaillant, Junkers, Viessmann, Atlantic, Remeha.

  • The error code displayed

    The letter and digits on the screen, or the colour of the light. That is often what lets us arrive with the right part.

  • The date of the last service

    Even roughly. A boiler left three years without a service is not repaired the same way as one that has been looked after.

  • The full address and the floor

    Including whether there is a lift, and where the boiler is: cellar, kitchen, attic.

Where we work

We cover the 19 municipalities of Brussels, Wallonia and Flanders. Travel is charged at €35, the same amount for everyone, whatever distance is covered within that area.

You can check your municipality on the areas page and find the detail of each service in the price list. Both are public, before you even call us.

Where to find us

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Chauffitherm SRL — CBE 0669.686.812 — Managing director: Abdelmajid El Makhoukhi — 7 days a week, public holidays included

Going further

The pages people look at most just before getting in touch.

Let's talk about your system

One call is enough to find out what is happening, what it costs and when we can come.

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