Chauffitherm — Heating · Plumbing · Sanitary
0488 02 77 07

Boiler error code F20 — what should you do?

Your boiler detected an excessive temperature and shut down as a safety measure. A prompt repair prevents it from happening again.

Error codes

How F20 shows up

  • The boiler stops abruptly while running
  • A 'water hammer' or rumbling noise before it shuts down
  • Code F20 stays on display after a reset
  • Radiators may feel unusually hot just before shutdown
  • The fault returns after a few minutes of running

What error code F20 means

  • Overheating detected — the temperature sensor measured a value beyond the safety threshold, the boiler shuts down to protect itself.
  • Insufficient water flow — weak pump, partially closed valve, or a sludged-up system.
  • Scale build-up on the heat exchanger — common in hard-water areas, it slows down heat transfer.
  • Air in the system — an air pocket can create a localised hot spot.
  • Faulty temperature sensor — reporting overheating that isn't actually happening.

What you can safely check yourself

1

Let the boiler cool down

Don't reset immediately after an overheat shutdown: wait a few minutes for the temperature to drop.

2

Check that the radiators are open

Radiator valves that are all closed at the same time can significantly reduce water flow.

3

Fault keeps repeating? Call a professional

Recurring overheating needs a prompt diagnosis: scale, pump or sensor — only a licensed technician can confirm which.

Which brands does this code apply to?

This code is used as-is on Vaillant and Bulex boilers, two brands that share the same technical platform. On Junkers, Viessmann, Atlantic and Remeha boilers, an equivalent fault shows under a different code — our technician identifies the fault on site, whatever the brand.

A clear price, no surprises

A fixed 35 € call-out fee in Brussels, Wallonia and Flanders. The repair price is given to you before any work starts. Free, no-obligation quote on 0488 02 77 07.

Frequently asked questions about code F20

Is error code F20 dangerous?

The boiler shuts down precisely as a safety measure to avoid any risk from overheating. A repeated F20 should not be ignored, though — the cause needs treating before it gets worse.

Why does overheating mostly affect older boilers?

Scale build-up on the heat exchanger increases with the age of the unit and water hardness. Descaling or a system flush can noticeably improve the situation.

Does regular servicing prevent this fault?

Yes, to a large extent: checking flow and the heat exchanger, done at every service, helps catch scale build-up before it causes overheating.

How much does a system flush cost?

The price depends on the size of the installation. Our technicians assess whether a flush is needed during diagnosis and quote before starting work.

Can't find your code? Call us, we'll help.

0488 02 77 07
Free quote — Reply within 30 min

Get your quote in 60 seconds

Urgent? 0488 02 77 07 or WhatsApp

Step 1 of 2Timing

When would you like us to call you?

Which region are you in?

Flat €35 travel chargeFree quoteCallout 7 days a week
CallWhatsAppFree quote